For the initial consultation at Classic Comfort Computers, here's a list of things that will typically be covered:
- Understanding Client Needs: Discussing the specific tech challenges, goals, or questions the client has.
- Tech Proficiency Assessment: Gauging the client's current level of tech knowledge to tailor support appropriately.
- Device and Software Overview: Reviewing the devices and software the client currently uses or needs help with.
- Security and Privacy Check: Assessing the client's understanding and implementation of cybersecurity and privacy practices.
- Troubleshooting Specific Issues: Addressing any immediate tech problems or concerns the client is facing.
- Exploring Learning Goals: Identifying areas where the client wishes to improve or learn more, such as basic computer skills, internet usage, or specific applications.
- Service and Support Options: Outlining the various services and support options available, including one-on-one support, classes, and workshops.
- Plan of Action: Developing a preliminary plan of action or set of recommendations based on the client's needs and goals.
- Questions and Concerns: Answering any questions the client may have and addressing specific concerns.
- Follow-Up and Scheduling: Discussing next steps, including scheduling follow-up sessions or enrolling in specific classes or services.
This initial consultation is designed to build a comprehensive understanding of the client’s needs and to establish a foundation for the customized support and education they will receive.
Click here to Schedule.