Return Policy
At Classic Comfort Computers, we specialize in providing expert tech support and guidance, including product recommendations that best suit your individual needs. Please note:
- We Do Not Sell Products Directly: Our services include offering advice and suggestions on technology products. However, we do not directly sell these products.
- Purchases and Returns: Any purchases made through our recommended retailers or manufacturers are subject to their respective return and refund policies. We encourage our clients to review these policies before making a purchase.
- No Responsibility for Third-Party Transactions: While we aim to recommend the most reliable and suitable products, we are not responsible for the transactions, delivery, or after-sales service of these third-party products.
- Assistance with Returns: If you encounter issues with a product we recommended, while we cannot process returns or refunds on your behalf, we are happy to offer advice and assistance on how to proceed with the retailer or manufacturer.
- Your Feedback Matters: We value your feedback on the products we recommend. Your experiences help us refine our recommendations for you and other clients.
We appreciate your understanding and are committed to helping you navigate the world of technology with confidence and ease.
Refund Policy
At Classic Comfort Computers, we are dedicated to providing high-quality tech support and educational services. Our refund policy is designed to ensure customer satisfaction while maintaining fairness and transparency:
- Consultation Fees: Our initial consultations are free. If a service fee is applicable for further support or classes, it will be communicated clearly before the service is provided.
- Refund Eligibility: If you are not satisfied with the service provided, please contact us within [a specified number of days] of the service date to discuss a possible refund or service adjustment.
- Service Cancellation: If you need to cancel a scheduled service, please do so at least [24/48 hours] in advance. Cancellations made with sufficient notice may be eligible for a full or partial refund, depending on the circumstances.
- No Refunds for Completed Services: Once a service is completed and delivered, we generally do not offer refunds. However, we prioritize customer satisfaction and are open to discussing any concerns you may have.
- Rescheduling: If you cannot make your scheduled appointment, we're happy to reschedule for a more convenient time at no extra cost, provided notice is given as per our cancellation policy.
- Exceptional Circumstances: We understand that unforeseen circumstances can occur. If you have a unique situation, please reach out to us to discuss possible refund or rescheduling options.
Our goal is to ensure that you are fully satisfied with our services. If you have any questions or concerns regarding our refund policy, please feel free to contact us.